The ServiSoft Enterprise Management Suite is the flagship solution for business.

The ServiSoft benefits to corporate in the following aspects:
- ServiSoft helps implement policy.
- ServiSoft is designed to serve strategy.
- ServiSoft automatically process workflow.

ServiSoft Modules
With strong experiences in business practices, ServiSoft modules consist of:
- Enterprise Information Portal
- Workflow Management Solutions
- Contact Center & CRM Solutions
- Knowledge Management Solutions
- Computer Telephony Integration (CTI) Solutions

To achieve project goals, ServiSoft may need integration with other systems, such as ACD server, Telephony System, IVR servers, CTI Server or Enterprise's back end servers. The ServiSoft provides services in crafting standard architecture to customer environments and specifying XML definitions for integrated modules. In design phase, the design documents will convert all information from prior process into same convention in modular fashions. Users can help in designing role of viewpoints and details of user interface. The design document elaborates database structure and details design for future expansion.

Further information
For more information about ServiSoft, you can download full datasheet from the link below

Click here to download ServiSoft brochure
PDF format 3.2 MB